Terms and Conditions

Welcome to Ralco Fertilizer Energy Co. Ltd. By accessing our website, placing an order, or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Company Information

Ralco Fertilizer Energy Co. Ltd

Address: No.56 Soi Pracha Uthit 7, Don Mueang Subdistrict, Don Mueang District, Bangkok

Phone: +66 987 926 717

WhatsApp: +66 987 926 717

Email: info@rfertilizersenergy.com

2. Acceptance of Terms

By using our website, requesting quotations, placing orders, or purchasing products from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

3. Products and Services

Ralco Fertilizer Energy Co. Ltd supplies fertilizer and agricultural products to customers in domestic and international markets. Product specifications, availability, packaging, and pricing may change without prior notice.

We reserve the right to modify, discontinue, or update products and services at any time.

4. Orders and Payments

All orders are subject to acceptance and availability.
Prices are subject to change without notice unless otherwise agreed in writing.
Full or partial payment may be required before shipment, depending on the agreed terms.
Customers are responsible for providing accurate billing, shipping, and contact information.

5. Shipping and Delivery

Delivery schedules are estimates and may vary due to transportation, customs clearance, weather conditions, or other factors beyond our control.
Risk of loss or damage transfers according to the agreed shipping terms.
Customers are responsible for complying with import regulations, duties, taxes, and customs requirements in their respective countries.

6. Product Inspection

Customers should inspect all products immediately upon delivery. Any claims regarding shortages, damage, or incorrect products must be reported within 7 days of receipt.

Failure to notify us within this period may constitute acceptance of the goods.

7. Returns and Refunds

Returns and refunds are governed by our Refund and Returns Policy. Customers should review that policy for detailed information regarding eligibility and procedures.

8. Limitation of Liability

While we strive to provide high-quality products, Ralco Fertilizer Energy Co. Ltd shall not be liable for:

Crop losses or reduced yields.
Improper product application or storage.
Environmental conditions affecting crop performance.
Indirect, incidental, or consequential damages arising from product use.

Customers are responsible for ensuring products are suitable for their intended agricultural applications.

9. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, and trademarks, is the property of Ralco Fertilizer Energy Co. Ltd unless otherwise stated. Unauthorized reproduction or use is prohibited.

10. Privacy

Any information provided by customers will be handled in accordance with our Privacy Policy and applicable data protection regulations.

11. Force Majeure

Ralco Fertilizer Energy Co. Ltd shall not be held responsible for delays or failures resulting from events beyond reasonable control, including natural disasters, government actions, labor disputes, transportation disruptions, pandemics, or other unforeseen circumstances.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the jurisdiction in which the company operates, unless otherwise agreed in writing between the parties.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes become effective immediately upon publication on our website.

14. Contact Information

For questions regarding these Terms and Conditions, please contact: